Experience Planning

Whether budget constraints or timing mean your organization is not planning to invest in facility upgrades in the near-term, you can still leverage your strengths to offer guests and the community the highest quality experiences and programs.
Through experience planning, we will help you identify new earned revenue opportunities that enhance the guests’ experience while elevating their engagement with your mission. We partner with you to develop a plan that prioritizes the opportunities that will have the largest impact and offer practical strategies for their implementation.

Master Plan Management

Support the facilitation of new facility master plans by partnering with a qualified architect to identify new visitor guest/experiences and amenities and new animal programs/experiences that support your future viability and sustainability.
Ensure that the concepts in the facility master plan align with the organization’s vision and help advance identified strategic priorities.
To see a list of our clients, click here.